Returns & Refunds
We are committed to 100% customer satisfaction! If you are unhappy with your purchase please let us know.
You may return your items within 30 days of purchase for a full refund, less shipping costs. The product must be unused, and in the same condition as it was delivered in. Refunds will automatically issue to the same payment method used to purchase the goods.
To start a return, you can contact us and we'll provide the next steps.
Return labels are not provided and you will be responsible for paying return shipping costs. Any promotional gifts received with products must also be returned.
Items sent back to us without first requesting a return will not be accepted.
Damages and issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods, custom products, and personal care goods. We also do not accept returns on final sale items or gift cards.
Quick Answers To Your Questions
Where is Womama based?
Womama is an online Irish business located in Bettystown, Co Meath.
Where do you deliver to?
Womama currently ships to Ireland, the UK and most EU countries.
How much does it cost to send my order?
Our standard Irish delivery rate is €5.99. ROI shipping is Free for all bundles and for orders of €60 or more.
How does local delivery work?
We offer free delivery to Bettystown, Laytown, Mornington, Donacarney, Colpe, Juliaanstwon, Duleek and surrounding areas (East Meath, Louth). All orders must be placed on our website. There is no minimum purchase requirement. This will be automatically applied at checkout. Alternatively, reach out for a free shipping code. Delivery is available 7 days a week, except for rare occasions.
How can I pay?
We accept all major debit/credit cards (Visa, Mastercard, Maestro) and Paypal. Our website is secure and ensures a safe checkout.
There is a problem with my order?
Don't hesitate to contact us and we'll do our best to fix it.
What if my order is missing?
If your order is missing, please double-check around the property and with your neighbours. If this cannot be found, please contact us.